When you contact us about custom floral arrangements, we collect information necessary to create beautiful bouquets that match your vision. This includes your name, contact details, delivery address, and specific preferences about flowers, colors, and occasions.

Every piece of information you share helps us create personalized floral experiences. We use your details to craft arrangements that reflect your taste, coordinate deliveries, and maintain quality communication throughout the process.

Your preferences stay in our records so future orders can build on what you loved before. This helps us suggest seasonal flowers that match your style or remind you about special dates that matter to you.

We keep your information within our small team at Relvint Pyroquel. The only time we share details is with trusted delivery partners who need addresses to bring your flowers safely to their destination.

Your information stays protected through secure storage systems and careful handling procedures. We limit access to client details to team members who directly work on your orders.

Payment processing happens through encrypted channels that meet banking security standards. We don't store complete payment card details on our local systems.

You control your personal information. Contact us anytime to review what details we have, update your preferences, or remove your information from our records completely.

We keep your information as long as it helps us serve you better. Order histories and preferences typically stay active for three years, allowing us to reference past arrangements and suggest improvements.

After this period, we archive or delete information unless you specifically request longer retention for anniversary reminders or seasonal suggestions.

Our website uses basic cookies to remember your preferences and improve your browsing experience. These help us understand which floral styles attract the most interest and how to organize our online portfolio better.

You can disable cookies through your browser settings, though this might affect some website functionality like contact form preferences or gallery viewing options.

This privacy policy reflects our current practices as of 2025. If we make significant changes to how we handle information, we'll update this page and notify existing clients through email or phone calls.

Small updates happen occasionally to clarify language or address new questions from clients. Major changes that affect your rights will always include direct communication from our team.